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Troubleshooting
If the stream fails to start or quality drops, begin here.
Recommended method:
- Isolate the main symptom
- Check the most likely causes first
- Apply one correction
- Re-test before changing anything else
Common issues
Diagnostic best practices
- Change one parameter at a time.
- Record timestamp, action, and outcome.
- Keep before/after screenshots of key settings.
Escalation
If the issue remains after checks:
- Capture screenshots of OBS stream/output/audio/video settings
- Export OBS logs
- Contact technical support with timestamp and symptom summary
Minimum quality gate before going live again
- Stable server connection
- Intelligible audio with no clipping
- Smooth video without recurring freeze events